This Privacy Policy describes how O’Fleek (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).
1. Information We Collect
When you interact with O’Fleek, we may collect the following information:
Personal Information
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Full name
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Email address
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Phone number
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Billing and delivery address
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Payment information (processed securely via third-party payment providers)
Order & Usage Information
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Products purchased or requested
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Custom furniture specifications and preferences
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Communications with us (emails, forms, messages)
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Website usage data (IP address, browser type, pages visited)
2. How We Use Your Information
We collect and use your information to:
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Process and fulfil orders
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Manufacture and deliver custom furniture
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Communicate with you regarding orders, enquiries, or support
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Improve our products, services, and website experience
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Comply with legal and regulatory obligations
We will never sell or trade your personal information to third parties.
3. Sharing Your Information
We may share your information only when necessary, including with:
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Delivery and logistics partners (for order fulfilment)
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Payment processors (to complete transactions securely)
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Service providers who assist with website hosting or communications
All third parties are required to handle your data responsibly and only for the purposes outlined above.
4. Cookies & Website Tracking
Our website may use cookies and similar technologies to:
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Enhance website functionality
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Analyse site traffic and user behaviour
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Improve overall user experience
You may choose to disable cookies through your browser settings, although this may affect certain website features.
5. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal information against:
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Unauthorised access
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Loss, misuse, or alteration
Personal information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Rights
In terms of applicable data protection laws, you have the right to:
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Request access to your personal information
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Request correction or updating of your information
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Request deletion of your personal information (subject to legal obligations)
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Object to the processing of your personal information for certain purposes
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
8. Changes to This Privacy Policy
O’Fleek reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.